Shipping policy
Delivery Areas
We deliver nationwide across Pakistan. Lahore, Karachi and Islamabad/Rawalpindi get our fastest delivery; all other cities are delivered by courier. Questions about your city? WhatsApp us at +92 321 498 6666.
Delivery Charges
- Orders of Rs 3,000 and above: FREE delivery nationwide.
- Orders below Rs 3,000: flat Rs 149 delivery charge nationwide.
- Same-day delivery in Lahore: available on request for orders placed before 2:00 PM (additional Rs 200). WhatsApp us at +92 321 498 6666 to arrange.
Processing Time
- All orders are processed within 24-48 hours (business days only).
- Orders placed on Friday after 4:00 PM, Saturday, or Sunday will be processed on the next business day
(Monday).
- Custom/corporate orders may require 3-5 business days for preparation.
Delivery Time
- Lahore: 1-2 business days (same-day available before 2 PM)
- Karachi: 2-3 business days
- Islamabad/Rawalpindi: 2-3 business days
- Other cities: 3–5 business days
- Peak seasons (Eid, wedding season) may experience 1-2 day delays.
Packaging & Temperature Control
All Royale Treats gift baskets are packaged with care using insulated and protective packaging to ensure
products arrive fresh and intact. For temperature-sensitive items (spreads, cakes), we use appropriate
packaging to maintain product quality during transit.
Order Tracking
Once your order is dispatched, you will receive a tracking number via SMS and/or WhatsApp. You can track
your order status by contacting us at info@royaletreats.com or WhatsApp +92 321 498 6666 (https://wa.me/923214986666).
Delivery Issues
If your order has not arrived within the expected delivery timeframe, please contact us within 24 hours. We will
investigate with our courier partner and resolve the issue promptly.
Contact Us
Email: info@royaletreats.com
WhatsApp: +92 321 498 6666 (https://wa.me/923214986666)
Hours: Monday - Saturday, 10:00 AM - 8:00 PM (PST)

